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Currently On Call

The following technicians are on-call and will be the ones to reach out to you after you submit your ticket.
DO NOT CONTACT TECHNICIANS DIRECTLY

Primary Technician

Backup

Contact Us Directly

Calls may be recorded for quality and training purposes.
Centers should call only in the event that they are unable to put in a ticket.

Helpdesk Phone Line

239.324.0735

After Hours Emergency Line

239.324.0735 Ext9

Please choose your center

Headpinz Naples

Operate the Headpinz Naples video wall

Bowland Beacon

Operate the Bowland Beacon video wall

• $0.50 per game of bowling when lanes are available.
• 50% Off Game Zone
• 50% Skywalker
• 50% Laser Tag
• 50% Virtual Reality
• 50% Off Deals After Dark

Attention all employees in the following job title:

Guest Services, Attractions, Mechanic, Leagues, Bar, Bar Back, Bartender, Server, Hostesses, Cook, Prep,Dishwasher, Food Runner Busser, Janitorial, Maintenance, Lane Attendant, Pin Chaser

Click here to view a very important notice

Learn your rights under the Families First Coronavirus Response Act (FFCRA)

All Bowland and Headpinz locations are closed until further notice.
This page will be updated as the Government makes more assitance available.
Employee Hotline: (239) 228-4119

In light of our current situation, we've compiled a list of resources available to help. As always, the well being of our employees is at the top of our list.

Your frst step should be to file for "Reemployment Assistance" from the Florida Department of Economic Opprotunity. You'll need some information off of your W-2, so keep that handy. The Reemloyment Assistance site linked below has a video at the top that will walk you through the process. After watching the video, click the "Apply for Benefits" link below. With everything going on right now, their phone wait times are super long, so applying online is your best bet.

Click here to go to Reemployment Assistance by FDEC

Next up, we have links to funds you may apply for to help financially. These are not guaranteed funds, but are a great place to start.

• https://www.usbgfoundation.org/philanthropy-grants
• https://ofwemergencyfund.org/
• https://reliefbenefits.com
• https://unitedfamilynetwork.com
• https://www.usbgfoundation.org/

Utilities

• FPL

  We have also implemented the same policies that we do during major crisis events and are suspending electrical disconnections, providing payment extensions and waiving certain late payment fees for customers in a hardship situation. Challenging times call for exceptional measures, and FPL is here to support our customers most in need.

  Website | 1-800-226-3545
• LCEC

  No disconnects until April 1st. Sign Up for SMARTHUB to request extension at the website or phone number below

  Website | 1-800-599-2356
• Cape Coral Utilities

  Call their Customer Services Department to request an extension

  239-574-7722

United Way

United Way offers assistance with utilities, housing, and general information. Call them by dialing 2-1-1
211

Food Pantries

For food, you can look to these food pantries.

• Naples
• Lehigh Acres
• Cape Coral
• Fort Myers
• Immokalee
• Get SNAP WIC (Food Stamps)
• Find Mobile Food Pantries

Food Pantries

For food, you can look to these food pantries.

• State Hotline 1-800-226-3545
• Collier County Website | 239-775-3862
• Lee County Website | 239-939-3112